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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stacy Pineiros

Stacy Pineiros

September 25, 2024

5  out of  5
rating by Stacy Pineiros
"Working with Germaine from State Farm has been amazing! She is so friendly and has helped me choose the best coverages for my family and me. She calls me back when she isn't available and or at the very least emails me within 24 hours of me reaching out. I appreciate her knowledge and all of her help in making sure both my home and vehicles have the appropriate coverages! Germaine is my go to! Thank you!!!!"
We responded:
"Thank you, Stacy! It means a lot to us that you took the time to share your thoughts and experiences. "
Profile photo of Senobia Mancilla

Senobia Mancilla

September 17, 2024

5  out of  5
rating by Senobia Mancilla
"Germaine has assisted me with my life insurance, auto insurance policy and renter’s policy. She is super professional, friendly, thorough and informative. I know I can count on her to answer any questions or concerns. I feel comfortable giving her a call whenever I am looking for friends and family to recommend State Farm services. Super grateful for her!"
We responded:
"Thank you, Senobia!"
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jennifer bemis

September 11, 2024

5  out of  5
rating by jennifer bemis
"Germaine and Brain made this experience easy and painless. She was very helpful and extremely responsive too. Would recommend Germain to anyone and everyone who is needing insurance. 11/10!! Thank you again for all your help"
We responded:
"Thank you, Jennifer. We appreciate your kind words. "
Profile photo of Angela Hiatt

Angela Hiatt

August 30, 2024

5  out of  5
rating by Angela Hiatt
"I had the pleasure of working with Germaine at this amazing office. She was extremely friendly and helpful in a time of need. I would highly recommend giving her a call if you need help with any life insurance or auto policies! She is very efficient and makes you feel at ease 🤍"
We responded:
"Thank you, Angela. "
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David Williams

August 23, 2024

5  out of  5
rating by David Williams
"Brian Norcutt and his team are absolutely fantastic! Germaine Ninete is always very helpful and is very insightful when planning for changing family situations. Knowledgeable and personable. I recommend them most highly!"
We responded:
"Thank you, David. We appreciate your business. "
Profile photo of AR Films

AR Films

September 22, 2023

5  out of  5
rating by AR Films
"Germaine is Amazing, If you are looking for insurance and need someone that actually cares about your case - look no further. She was extremely attentive and even called me for updates outside of normal work hours, which is superstar behavior. Definitely in good hands here!"
Profile photo of Deanna Moreno

Deanna Moreno

September 12, 2023

5  out of  5
rating by Deanna Moreno
"State Farm has by far been the best insurance company I have ever used!! Germaine is so awesome!! She is very informative, answers every question and has a great personality ! She makes getting insurance enjoyable! Thank you to everyone at the Brea State Farm you guys are the best!!"
Profile photo of Lisa Andersen

Lisa Andersen

May 22, 2023

5  out of  5
rating by Lisa Andersen
"Brian Norcutt and his team are the best! So easy to deal with whenever we have a question."
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Jeff Sommer

December 27, 2022

5  out of  5
rating by Jeff Sommer
"Brian and his staff are incredible. They make sure you have the right insurance products to fit your family and needs. They always provide 5 star service whenever you have a question or just need help with something."
Profile photo of Vy Tran

Vy Tran

August 25, 2022

5  out of  5
rating by Vy Tran
"She has been awesome!! ALWAYS accommodating to us!!! No matter day the time; She always been there for us as a lender. Germaine never hesitate to pick up our calls. She wanted more to help us to be proactive and provided her personal cell so we dont skip beat on closing our loans. I wish to have met Germaine sooner to do this for our loans. No words can express how dedicated she is for us as a lender and for State Farm. She really loves her job. She needs this recognition. I wish I got to know this more, recingizing employees. I would have done it every deal we have (once a mth). Thank you!"
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Amy M

July 21, 2022

5  out of  5
rating by Amy M
"Germaine is awesome!! She is very informative , no hidden charges or fees plus her happy upbeat personality make it even better! She makes getting insurance enjoyable! Thank you to everyone at the Brea State Farm you guys are the best!!!"
We responded:
"Thank you Amy for your kind words!"
Profile photo of Julie Smith

Julie Smith

July 21, 2022

5  out of  5
rating by Julie Smith
"I've worked with this office for over 40 years! The entire staff is wonderful. I couldn't be more happy with Brian and his staff and the service they provide"
We responded:
"Thank you Julie"
Profile photo of Sam G

Sam G

July 21, 2022

5  out of  5
rating by Sam G
"Our home owner’s insurance was canceled due to fire risks in California. We had checked with several other companies, but found no reasonable or affordable rate. I put a post on the neighborhood site asking for help. Based on a recommendation we contacted Brian Norcutt – State Farm. It was smooth sailing shortly after. Got a better coverage than I had at the same or even lower rate. Switched auto insurance also. Regina helped us with all the required paperwork coordinating the transfer. Thank you so much. Will definitely recommend Brian and Regina to others in case of need."
We responded:
"Thank you Sam we appreciate you!"
Profile photo of Tracy Thompson

Tracy Thompson

July 19, 2022

5  out of  5
rating by Tracy Thompson
"State Farm has been our insurance company for over 40+ years. Brian Norcutt and Marty have always been wonderful to work with. If your shopping for insurance this is the team to call."
We responded:
"Thank you Tracy for your review!"
Profile photo of Frank Busalacchi

Frank Busalacchi

July 19, 2022

5  out of  5
rating by Frank Busalacchi
"Brian and his team do a great job. Always available, Quick to resolve any issues. I wholeheartedly recommend him."
We responded:
"We appreciate you Frank! Thank you"
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Michelle Voss

July 19, 2022

5  out of  5
rating by Michelle Voss
"Very knowledgeable, fast and efficient. Great ro work with."
We responded:
"Thank you Michelle! We appreciate you"
Profile photo of Kyle Wood

Kyle Wood

July 11, 2022

5  out of  5
rating by Kyle Wood
"Germaine has done a fantastic job helping me out at this branch. Always able to answer questions and help me get my car all squared away."
We responded:
"We appreciate you Kyle. Thank you"
Profile photo of Erwin Cuellar

Erwin Cuellar

June 23, 2022

5  out of  5
rating by Erwin Cuellar
"Germaine took care of all my insurance needs on the fly great customer service ."
We responded:
"Thank you Erwin 😊"
Profile photo of Nena Racelis

Nena Racelis

June 18, 2022

5  out of  5
rating by Nena Racelis
"Recieved the best customer service, thank you Germaine!"
We responded:
"Thank you Nena 😊"
Profile photo of raelene romero

raelene romero

June 13, 2022

5  out of  5
rating by raelene romero
"I had one of the best experienceswith Germaine she me a client for life , I didn’t feel pressured on unnecessary coverage her customer service is superb , thank you again you have a client for Life because of your demeanor and work ethic !"
We responded:
"Thank you Raelene 😊"
Profile photo of Joseph Wiley

Joseph Wiley

June 12, 2022

5  out of  5
rating by Joseph Wiley
"Germaine is an amazing representative, had good customer service and a great work ethic her responses were prompt and she gave me a great rate that can’t be beat with the coverage I was not getting with other carriers !"
We responded:
"Thank you Joseph😊"
Profile photo of Dave Cruz

Dave Cruz

June 12, 2022

5  out of  5
rating by Dave Cruz
"Germaine is awesome she gave me all the info I need to make my insurance decision."
We responded:
"Thank you Dave 😊 Glad she was able to assist you."
Profile photo of Genevieann Racelis

Genevieann Racelis

June 12, 2022

5  out of  5
rating by Genevieann Racelis
"Germaine was extremely helpful she answered all my questions and concerns attentively and promptly!"
We responded:
"Glad Germaine was able to help you. Thank you Genevieann 😊"
Profile photo of Tanya Michelle

Tanya Michelle

June 11, 2022

5  out of  5
rating by Tanya Michelle
"All though I've worked with State Farm, both for my own personal coverage and also for my Real Estate clients. This branch is absolutely amazing!!! Personable staff treat you as you are their only client, with the amount of detail and patience they give. Its almost like an elite concierge service. My rep Germaine, a rock star!!! Her due diligence, unmatched!!! Highly recommend this branch to my friends and family as well as all of my clients. Whether new home owners or existing. When investing in any kind of insurance. One can not afford to gamble or second guess. Trust assured, Brian Norcutt and his team, will have you covered! T. Michelle"
We responded:
"Thank you Tanya for the great review. We appreciate your time and trust 😊"
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Mike Kreeger

June 9, 2022

5  out of  5
rating by Mike Kreeger
"The office has not only helped myself, but my Mother and my in-laws. They have been a fantastic resource for me. I could not be more pleased."
We responded:
"Thank you so much Mike 😊"