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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelley Flores

March 12, 2025

5  out of  5
rating by Kelley Flores
"More than friendly service, best rates, best coverage. Go with Brian ask for Gina!"
We responded:
"Thank you Kelley!"
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Bill Shumard

March 12, 2025

5  out of  5
rating by Bill Shumard
"I’m a recently new client and am astounded at the wonderful service Brian and his staff provide to their clients. Their warmth, competence, timeliness and willingness to please the customer is outstanding."
We responded:
"Thank you. Bill, we appreciate your kind words. Happy to have you with our agency! "
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Gary Sully-The Sully Group

February 18, 2025

5  out of  5
rating by Gary Sully-The Sully Group
"We’ve used Brian for years. Gisela on his team is fantastic. They lowered our rates and we highly recommend to use Brian Northcut at State Farm insurance."
We responded:
"Thank you Gary!"
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L May

February 7, 2025

5  out of  5
rating by L May
"Germaine Ninete is so helpful, knowledgeable, and kind. Because of her, I stay with this office. I was planning to move my policies until I spoke to her and she helped me with my concerns. I highly recommend having Germaine as your agent."
We responded:
"Thank you so much!"
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Brandy Ontiveros

February 5, 2025

5  out of  5
rating by Brandy Ontiveros
"Germaine is the most pleasant and easiest person to talk to when it comes down to any type of insurance. She is down to earth. The most realist person to talk to when it comes to insurance. Thank you so much Germaine for helping me and my family."
We responded:
"We appreciate you taking your time out to post a review. Thank you"
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p juarez

February 1, 2025

5  out of  5
rating by p juarez
"Brian Norcutt & Team are fantastic. They are Always available to answer our questions, and they help to make sure our coverage supports our lifestyle & needs."
We responded:
"Thank you"
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Michael Kies

January 17, 2025

5  out of  5
rating by Michael Kies
"I have been a client of Brian's for over 30 years! I can NOT say enough about Brian and his team! He has always been just a call away with ANY questions I have ever had (he's even responded to me while he was on vacation!). It truly puts my mind at ease knowing that I have such a competent agent in my corner for whenever I may need him. Highly recommend!"
We responded:
"Thank you Michael! "
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Brian Norcutt

January 17, 2025

5  out of  5
rating by Brian Norcutt
"Great office Great service"
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Dave Villa

January 15, 2025

5  out of  5
rating by Dave Villa
"Gisela is the best! She has been my agent for many years and always provides exceptional service and expertise. She truly is the Standard for professionalism."
We responded:
"Thank you Dave. "
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Valentina

January 15, 2025

5  out of  5
rating by Valentina
"Working with Brian Norcutt and his staff at State Farm has been such a great experience! Brian and his team are always professional, helpful, and genuinely care about making sure you’re covered. Gisela, in particular, has been so kind and attentive whenever I’ve had questions or needed help. They really go above and beyond to make the whole process simple and stress-free. If you’re looking for an insurance team that truly has your back, I can’t recommend Brian and his staff enough!"
We responded:
"Thank you Valentina"
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Tatiana Gallo

January 6, 2025

5  out of  5
rating by Tatiana Gallo
"Gisela has been assisting me and a friend of mine for many years. We have added my brother and my boyfriend too. She has always been very nice, professional and knowledgeable and has always help us with all our needs and questions. I have no complaints, they are great!"
We responded:
"Thank you Tatiana!"
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Pat Davis

January 4, 2025

5  out of  5
rating by Pat Davis
"I recently researched Medigap policies for the new year. I found that State Farm had very competitive rates compared to the other carriers. The Norcutt State Farm office has been my insurance agent since 1967 and I suppose I've grown use to the excellent customer service they provide. I must say that Gisela went above and beyond helping me with the application process. Gisela was very knowledgeable and responsive to my questions and phone calls. Thanks Gisela for all your help."
We responded:
"Thank you Pat!"
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Becky Roepke

January 4, 2025

5  out of  5
rating by Becky Roepke
"Added another vehicle today. All of my insurance is through State Farm. Home, auto, life, etc. Whenever I call, I ALWAYS receive 5 star treatment. I have compared rates, and State Farm is the best. I have been with them for multiple decades at this point."
We responded:
"We appreciate you Becky!"
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Linda Jeralds

January 3, 2025

5  out of  5
rating by Linda Jeralds
"I give Gizlla a 5 stars for helping me and being so kind"
We responded:
"Thank you Linda"
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Stacy Pineiros

September 25, 2024

5  out of  5
rating by Stacy Pineiros
"Working with Germaine from State Farm has been amazing! She is so friendly and has helped me choose the best coverages for my family and me. She calls me back when she isn't available and or at the very least emails me within 24 hours of me reaching out. I appreciate her knowledge and all of her help in making sure both my home and vehicles have the appropriate coverages! Germaine is my go to! Thank you!!!!"
We responded:
"Thank you, Stacy! It means a lot to us that you took the time to share your thoughts and experiences. "
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Senobia Mancilla

September 17, 2024

5  out of  5
rating by Senobia Mancilla
"Germaine has assisted me with my life insurance, auto insurance policy and renter’s policy. She is super professional, friendly, thorough and informative. I know I can count on her to answer any questions or concerns. I feel comfortable giving her a call whenever I am looking for friends and family to recommend State Farm services. Super grateful for her!"
We responded:
"Thank you, Senobia!"
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jennifer bemis

September 11, 2024

5  out of  5
rating by jennifer bemis
"Germaine and Brain made this experience easy and painless. She was very helpful and extremely responsive too. Would recommend Germain to anyone and everyone who is needing insurance. 11/10!! Thank you again for all your help"
We responded:
"Thank you, Jennifer. We appreciate your kind words. "
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Angela Hiatt

August 30, 2024

5  out of  5
rating by Angela Hiatt
"I had the pleasure of working with Germaine at this amazing office. She was extremely friendly and helpful in a time of need. I would highly recommend giving her a call if you need help with any life insurance or auto policies! She is very efficient and makes you feel at ease 🤍"
We responded:
"Thank you, Angela. "
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David Williams

August 23, 2024

5  out of  5
rating by David Williams
"Brian Norcutt and his team are absolutely fantastic! Germaine Ninete is always very helpful and is very insightful when planning for changing family situations. Knowledgeable and personable. I recommend them most highly!"
We responded:
"Thank you, David. We appreciate your business. "
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AR Films

September 22, 2023

5  out of  5
rating by AR Films
"Germaine is Amazing, If you are looking for insurance and need someone that actually cares about your case - look no further. She was extremely attentive and even called me for updates outside of normal work hours, which is superstar behavior. Definitely in good hands here!"
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Deanna Moreno

September 12, 2023

5  out of  5
rating by Deanna Moreno
"State Farm has by far been the best insurance company I have ever used!! Germaine is so awesome!! She is very informative, answers every question and has a great personality ! She makes getting insurance enjoyable! Thank you to everyone at the Brea State Farm you guys are the best!!"
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Lisa Andersen

May 22, 2023

5  out of  5
rating by Lisa Andersen
"Brian Norcutt and his team are the best! So easy to deal with whenever we have a question."
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Jeff Sommer

December 27, 2022

5  out of  5
rating by Jeff Sommer
"Brian and his staff are incredible. They make sure you have the right insurance products to fit your family and needs. They always provide 5 star service whenever you have a question or just need help with something."
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Vy Tran

August 25, 2022

5  out of  5
rating by Vy Tran
"She has been awesome!! ALWAYS accommodating to us!!! No matter day the time; She always been there for us as a lender. Germaine never hesitate to pick up our calls. She wanted more to help us to be proactive and provided her personal cell so we dont skip beat on closing our loans. I wish to have met Germaine sooner to do this for our loans. No words can express how dedicated she is for us as a lender and for State Farm. She really loves her job. She needs this recognition. I wish I got to know this more, recingizing employees. I would have done it every deal we have (once a mth). Thank you!"
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Amy Moreno

July 21, 2022

5  out of  5
rating by Amy Moreno
"Germaine is awesome!! She is very informative , no hidden charges or fees plus her happy upbeat personality make it even better! She makes getting insurance enjoyable! Thank you to everyone at the Brea State Farm you guys are the best!!!"
We responded:
"Thank you Amy for your kind words!"